The 6 Things That Customers Want

The 6 Things That Customers Want

And How to Use Them to Build a Great Business

What you’ll learn
  • Understand what areas of business impact the customer experience
  • Know the 6 key elements of a great customer experience.
  • Be able to apply your knowledge in a practical way to improve business results
 
Requirements
  • A willingness to learn!
 
Description

The customer experience is 70% of the buying decision, so providing a great customer experience is a critical factor for succeeding in business.

This course explains:

· What customer experience means

· The 6 key elements of a great customer experience

· Common mistakes businesses make

· How to apply each element in business for fast, profitable, sustainable growth.

By the end of the course you will:

  • Understand what areas of business impact the customer experience
  • Know the 6 key elements of a great customer experience.
Who this course is for:
  • Entrepreneurs and business owners
  • Anyone hoping to improve customer experience
  • Anyone working in a client facing role

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